Your store,
inside the chat
Full e-commerce transactions inside WhatsApp, Instagram, Telegram & Viber. AI-powered discovery. Zero redirects.

Six reasons brands choose ShopsApp

Hyperpersonalisation
Context-aware AI adapts to session history and real-time intent — every interaction sharpens the recommendations.
Zero-Friction Commerce
Browse, cart, checkout, and payment — all inside the chat. No redirects, no app downloads, no account walls.
AI Sales Assistant
LLM-powered dialogue replaces static filters. Customers describe what they want; the AI delivers personalised results.
One Build, Every Channel
Single integration powers WhatsApp, Instagram, Telegram & Viber with unified catalog and analytics.
Full Brand Control
Your store, your design, your catalog — no SKU limits or platform restrictions on the shopping experience.
Performance Pricing
Pay on GMV. Zero platform fees, no capex, no system replacement. Aligned incentives from day one.
Built for speed, scale & intelligence
Microservices architecture with AI at the core. Platform-agnostic. Enterprise-grade security.
LLM Product Discovery
Natural language intent extraction with context-aware prompting. Structured queries against a locally cached catalog for sub-second responses.
Plug-&-Play Platform Adapters
A lightweight adapter layer connects any e-commerce backend in days, not months. No heavy lifting — just configure, connect, and go live.
Intelligent Caching Layer
Decoupled sync worker pulls products, variants, pricing & inventory from any e-commerce platform into an optimised local database.
Native Checkout Integration
Transactions flow through the client’s own payment infrastructure — existing providers, credentials, and settlement stay intact. Zero migration, full control.
Expert Data & Attribute Enrichment
Precise AI requires precise data. Our specialists handle catalog structuring, attribute mapping, and data enrichment — so your product feed is optimised for intelligent discovery from day one.
Fully Managed Integration
No engineering burden on your side. Our team handles the entire technical setup — from platform connectivity to production deployment — so you go live without diverting internal resources.
Numbers that matter
Pure incremental revenue. No cannibalisation of existing channels.
Your store, inside the chat
Built by people who know commerce
Four co-founders with decades of combined experience in global operations, commercial strategy, platform architecture, and market expansion.

Global operations and supply chain executive with a track record of building and transforming international commerce infrastructure for leading apparel and consumer brands. At ShopsApp, he leads operational strategy, partner enablement, and the infrastructure for frictionless global conversational commerce.

Senior commercial leader with decades of experience building distributor networks and driving market expansion for international fashion and outdoor brands including Tom Tailor, Mammut, and other global labels. Richard ensures ShopsApp delivers strong commercial adoption across markets.

E-commerce and retail systems specialist with deep expertise in designing scalable, multi-market commerce platforms. At ShopsApp, he leads platform architecture to deliver a fast, native-feeling conversational shopping experience powered by modern AI technologies.

Serial entrepreneur with proven success building and scaling commerce businesses in emerging markets. Deep expertise in market development, strategic partnerships, high-growth strategies, and finance leadership (CFO/Head of Finance roles in multiple ventures) — driving ShopsApp’s rapid expansion into new regions and segments.
Ready to sell where
they already chat?
Messaging is the interface. AI is the guide. ShopsApp is your store.
Request a Demo →